Shipping & Delivery

At LahoriMall, we work to make every order simple, reliable, and hassle-free. We carefully process and ship your orders so they reach you safely and on time.

Order Processing

All orders are processed within 1–3 business days after order confirmation.

Orders are generally not shipped or delivered on Sundays or public holidays.

During periods of high order volume, sales, or unforeseen circumstances, processing may take slightly longer. We appreciate your patience and will provide updates where necessary.

Shipping Locations

We currently ship across Pakistan.

Delivery availability may vary depending on the destination and courier service coverage.

Delivery Time

Estimated delivery time after dispatch:

• Major cities: 2–4 business days
• Other cities & remote areas: 3–6 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Applicable shipping charges will be calculated and displayed at checkout before you complete your order.

Note: Cash on Delivery (COD) orders may have an additional handling fee where applicable. Any applicable charges will be shown at checkout.

Order Tracking

Once your order has been dispatched, you may receive a tracking number or courier update via SMS, WhatsApp, or email, depending on the courier service used.

You can use the tracking information provided to follow your shipment's progress.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan, where available.

Please make sure that:

• Your delivery address is complete and accurate
• Your phone number is correct and reachable
• Someone is available to receive and pay for the order

Failed delivery attempts caused by incorrect information or customer unavailability may result in order cancellation or additional delivery charges.

Damaged or Incorrect Shipments

Please inspect your order carefully when it arrives.

If you receive an order that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos or videos showing the issue.

Our team will review the situation and, where applicable, arrange a replacement or refund according to our Refunds, Returns & Exchanges Policy.

Incorrect Address or Failed Delivery

LahoriMall is not responsible for delays or failed deliveries caused by:

• Incorrect or incomplete address details
• Incorrect or unreachable contact information
• Customer unavailability at the delivery address
• Refusal to accept the order

Additional shipping charges may apply if an order needs to be re-dispatched because of incorrect information or failed delivery.

Order Delays

While we always aim to deliver your order within the estimated timeframe, delays can sometimes occur due to:

• Courier service issues
• Weather conditions
• Public holidays
• High order volumes
• Remote delivery locations
• Unforeseen circumstances

We appreciate your patience and understanding if your order takes longer than expected.

Contact Information

For any questions regarding your order or delivery, please contact the LahoriMall customer support team with your order number and relevant details.

LahoriMall — Your Everyday Shopping Destination.